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November 02nd, 2011
Conflict, as defined in the Merriam-Webster online dictionary, is a mental struggle resulting from incompatible or opposing needs, drives, wishes or external or internal demands.
Conflict, such as a workplace bully, is a real team productivity killer. If you do not see a video below, click right here.
Individually, people don’t generally feel competent enough to navigate the murky waters of conflict on their own. They may behave in one or more ways to avoid conflict, such as;
- Doing extra tasks in order to avoid talking to the person on the team who’s creating the conflict
- Hiding or sitting quietly in meetings as a way to avoid confronting any difficulties
- Gossiping with their trusted co-workers about the ineffective behaviours
- Losing team momentum and motivation to produce results.
It’s often at this point that I’m called in to diagnose team conflict(s) so that team productivity can get back on track. However, just because I present a team with the critical issues at hand doesn’t mean those issues will be resolved.
Recently, I was called in to work with a highly dysfunctional team mired by a number of critical issues that needed to be resolved. The day of presenting my comprehensive diagnosis arrived. The general response I received was that I had uncovered the key issues and the team now knew what they needed to focus on. However, within 8-days of that presentation, I was called off the project.
In hindsight, I realized I had kicked the proverbial anthill. Why? Because the truth hurt. This team was more invested in keeping the status quo by stumbling along with their ineffective behaviours than finding the courage to confront the brutal facts, roll-up their sleeves and get busy resolving their critical issues.
What does avoiding conflict look like to you? By avoiding conflict, you are giving your workplace bully more power and control. If you’re fed up and are ready to take the bull(y) by the horns, book your FREE bully coaching session today!
October 13th, 2011
I often get called in to help teams function more effectively.
My first task, always, is to deal with any conflict that might exist within a team so that we can start from a strong and solid foundation. During this process, which includes private phone interviews with each employee and my unique TEAMworks survey diagnosis, it often comes to light that there is a bully on the team.
Workplace bullying, also known as psychological harassment and mobbing (a group against one individual), is a very real and serious conflict within a team. Half the workforce has been bullied at some point in their career, though many won’t realize this fact until they understand what workplace bullying is and how to recognize it.
Over the next 10-weeks, I will delve into this subject of workplace bullying so that you have a clear understanding of;
- What a workplace bully is
- How to find out if you’re being bullied
- How to deal with a bully
- Real examples of the many faces of bullying
I hope you join me as we explore the impact a bully in your workplace can have on your work, your health and your psyche. Already know you’ve got a bully in your midst? Contact us now to get them under control!
July 14th, 2011
Teamwork Challenge Tip #5: Roar Like a Tiger
Have you ever been in a meeting and kept quiet, to the point of biting your lip, when someone’s made a suggestion you completely disagree with? What about that tightening or burning in your chest you’ve felt when you can’t get out the words to explain your distress over a decision you think is wrong?
If so, it’s time to ask yourself why you are so adverse to conflict on your team. Conflict does not always have to be a bad thing. Conflict brings new ideas to the table, engages individuals in the debate and challenges the status quo. Without conflict, teams die a slow, lingering death into the trap called boredom. Low levels of commitment and personal motivation are soon to follow.
Can you be like the Lion in The Wizard of Oz and have the courage to roar like a lion? Discuss with a teammate a recent decision and compare your opposing reasoning with the decision made. Reveal that you chose to hold your tongue in that meeting and that, by coming clean with your teammate now, you’re making a commitment to roar like a tiger in the next meeting when you disagree with something.
So how did it go? Was it hard to disagree? Did it give other team members the courage to speak up?
Remember to try something new, change a behaviour, spice up the team a bit with a new approach and then analyze the results. Let us know if this week’s teamwork challenge tip made a positive or negative impact on the effectiveness of your team.
Check in with us for next week’s teamwork challenge as we discuss the pros and cons of being the centre of attention.