Emotional Intelligence: Leadership Assertiveness and the Importance of the Vision!
Written by Renée Safrata - firstname.lastname@example.org, June 28th, 2009
Sorry about the volume of this video – some of it was shot in studio and some outside; audio levels vary.
In April, I participated in Habitat for Humanity’s Toronto Women’s Build. I was in a group of 60 business leaders gathering to give back, to have a fun day and to somehow swing a hammer to build one of sixteen new homes for families in need.
As eager business women with type A personalities, we were all juiced and ready to jump in!
Habitat for Humanity gave us the overall vision of the day. Our project manager then started us with some tactical direction – it excited all of us for a short period of time. Then we all became very ineffective. Our participation slowed and motivation waned.
A fellow entrepreneur, Joan, saved the day with her high level of Emotional Intelligence:
- Self Awareness in her ineffectiveness,
- Self Management in her ability to manage her frustration and,
- Her courage to act with Leadership Assertiveness; simply requesting that the project manager share the tasks vision.
Watch this video – a great case study for team effectiveness. Consider the following:
- Describe the project/task vision. All of us need to understand where we are going so that we can get there.
- Provide direction then support. Provide detailed direction to the newbies on your team (like us — highly motivated but lacking in task specific competence in how to build a house). Provide support when you recognize effectiveness is declining.
- Encourage your team members to uplead. Joan exercised her leadership assertiveness in asking our project manager to explain the vision of the task – this is ‘upleading’,
- As a leader, respond to the upleading immediately. If a member of your team behaves with a positive uplead – grab it and act immediately. Our project manager did just that! She led us to the sample home and showed us the needed end result.