The Secret to Email Productivity for Executives
Written by Renée Safrata - renee@reneevations.com, September 22nd, 2009
Email is a great source of stress and frustration for business leaders and executives. It kills productivity, hinders results and decreases personal motivation. A minor shift in your email management process can produce a major productivity improvement.
Clients tell me on a regular basis, “I get 300 emails a day,” “I have 1200 emails in my inbox ,” “It’s hard to stay on-top of the ‘incoming’ – urghh.”
Checking email, reading email and answering email can take hours of time if you let it. But only if you let it.
I have the secret to email productivity - and it works!
Picture your mailbox at home. Mine is a black metal mailbox affixed to a stone wall. Now, visualize it completely jammed with letters, over-flowing with envelopes.
At home, we don’t treat our mailbox as a storage system. We do not keep letters there for nights upon nights, weekends…forever. No! Every day we remove the mail, sort it and do something with it – open, toss or save for later. That’s the same thing you need to do with your inbox.
Here’s the solution: treat your inbox like a mailbox, not a storage box.
- Create 4-5 folders to prioritize messages. I use ‘Urgent’, ‘Important but Not Urgent’, ‘Awaiting Reply’, ‘Read’, ‘Resources’.
- When mail arrives, SORT into appropriate file folders before doing anything else!
- Deal with the ‘urgent’ emails once your sorting is complete. I look at my urgent emails twice a day.
- Deal with the secondary folders on a regular basis - I check the ‘Important but Not Urgent’ emails every second day and dip into the other files once per week.
In order to make this work, you will have to catch yourself to SORT first and to ‘deal with’ second. On the days when you let this slide, you will quickly notice how your emails get out of hand.
Try it and see how it goes.
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Comments: 13 Responses so far
Renee, I LOVE this idea! I don’t know why I didn’t think of it myself. I’ve created folders for all my jobs and folders for categorizing other emails I want to keep – oh, I’m a great filer – but they’re mostly for archiving messages *after* I’ve dealt with them. Whereas your folders are for sorting them into piles of *how* to deal with them. So simple and elegant! I’m going to try it, starting tomorrow. Thank you!
PS: Love your video this week – so animated!
Renee – take a look at Clear Context. It’s an add-on for Outlook that does things like context-based prioritization, sorting an filing automatically.
It’s a great base for GTD (Getting Things Done) in email.
Hi Mike.
Thanx for the tip – I am sure that fellow readers will appreciated the added info. Thanx!
Next week I will continue the email series with a blog post on checking whether you not you are creating ‘junk-mail’ for others. Looking forward to your comment on that idea.
Renée
Just wanted to follow up to let you know I have been doing this, and it’s REALLY helpful! Thanks, Renee, for the great tip.
Great to hear Avril – keep up the good work and if you have any questions. Let me know and I will post a blog on the answer to your question.
My life has also changed since doing the ‘sort’ first deal with later paradigm shift.
Happy emailing.
Renée
Love – love – love this!!! Thank you…
Hi Stephanie – so glad you ‘love-love-love’ this. Try it out for 14 days and come back to let all of us know how it worked for you!
Please share the link with your co-workers as well.
Happy ‘emails’ to you!
Renée
http://www.reneevations.com
Learned something similar at a seminar last July and it decreased my email time drastically. After using the system for a couple of months, I tweaked the folder names to match how I think of the process, but it’s the same general idea and works beautifully. You have to be disciplined about getting back to your lower level files at least weekly, though, or they start to suffer from overload just like your inbox used to.
I too loved the animated video. i will give it a try Renee. it totally makes sense.
Lyle
I use this technique, although not daily. It works; but I always neglect checking those “read” files. Ah..we will get better!!
Great Lyle – let me know how it goes.
Blocking your calendar to dive into those less urgent but important files (on a weekly basis) will help as well. Sort HO!
Renée
renee@reneevations.com
This one resonated with me well and offered me the best suggestions. I hang onto email much longer than necessary and use my inbox as a file keeper.
Will try the suggested folders and the rules mentioned in the latter elearning.
Thanks for the re-enforcement on email management. It reminds me of what works and that I need to discipline myself to stay in the process.

September 23rd, 2009